It’s super easy to bring a Tiny Faces critter into your life!
How
Just click the Contact Me to Adopt This Critter link that appears on each available critter’s page and tell me in your message which critter you are interested in. I’ll get back to you to confirm he/she is still available, and will send you either a PayPal or Venmo invoice for him/her. (You do NOT have to have a PayPal account! They just process your credit card or debit card or checking account for me. Do note that if you choose PayPal, 3% will be added to the price of your critter to cover the fees PayPal charges.) That’s all there is to it! Your critter will be removed from the Available Bears page when I get notification that your payment has posted.
Shipping time
If you paid via credit/debit card through PayPal or Venmo, I ship within 2 business days of getting the notification from PayPal that you’ve completed payment. If you used your checking account via PayPal, I ship within 2 business days of receiving notification that your payment has cleared (that can be 5 days or so).
I do offer Overnight shipping if you need something quickly. When you send your initial message to me about your creation, make sure to tell me you want overnight shipping so I can include that cost in your invoice.
Layaway Plans
I offer layaway plans on some (usually most!) animals. I realize that some artist creations are pricey, and I want you to be able to have the one you love – even if you can’t afford him all at once. Here’s how it works:
Layaway is offered as a 2-payment plan. That means that the purchase price is divided in half. The first half is due when I confirm with you that layaway is available for that critter. The second and final half (plus shipping) is due no more than one month later.
All layaway payments are non-refundable and will be forfeited if you do not finalize payment in 30 days. Please be really sure you want the animal before you start making payments. Please understand that I must make the payment non-refundable because the animal is essentially “off the market” for the entire time you are paying him off. I may have lost multiple chances to sell him during that time.
So here’s how you do it! Contact me to confirm that layaway is available for the critter you want. If you decide you want him, your first payment will be due no more than 48 hours from the date I send you the e-mail saying layaway is available. (If it is not received within 48 hours, the animal will again be available for purchase by others.) Your second payment will be due no more than 30 days from the date your initial payment was received. I will send you a PayPal or Venmo invoice for both.
Guarantee
I guarantee that you will love your Tiny Faces critter when you receive him/her. If you are unhappy, you must contact me within two days of receiving your critter and let me know why you are unhappy. If the animal is 
returned to me in exactly the same condition that I sent him to you in and packed with the same care, I will be happy to refund your purchase price when he arrives back here. However, you are responsible for any shipping costs you paid. (Animals must be sent back via USPS Priority Mail with Delivery Confirmation.) Your refund will be via the same method you used to pay (PayPal or Venmo).
I don’t expect this will be an issue, as I fully expect you will be thrilled with your new critter! I have never had an animal returned, but as there’s a first time for everything, I wanted to cover it!